After sales service

General service

BATPRO puts at its customers service a team of qualified technicians who ensures the maintenance of all sold materials.

Our after sales workshop is based in Antananarivo.

We offer :
- before sale tests,
- maintenance of equipment,
of all makes we represent : SDMO – PTC – BOSCH – KARCHER – DESAUTEL – SPIT – SAF – LINCOLN ELECTRIC – GRUNDFOS – HONDA – YANMAR – HATZ …

We manage more than 10.000 elements and consumable references. We offer our customers an air import express service for emergencies. 90% of returned materials are diagnosed in less than 5 days. The guarantee manufacturer is ceded back to customers in case of technicality or manufacturing defect.

Our technicians are trained by our manufacturers.

Fire service

We also have a specialized service in check and maintenance of fire control means of first intervention.

We have qualified technicians on each of our branches who can intervene on the whole territory.

BATPRO is approved by the committee of the Insurance companies under the number: 0278 / 01 - CSA / P / CD / CSEX, and offer to you the guarantee of a service of professional.

Our fields of intervention:

  • Extinguishing all marks, all types
  • Valves Equipped fire
  • System of detection and automatic extinction CO2 and FM 200
  • Autonomous Blocks of Lighting
  • Systems of smoke clearing
  • Crocade (automatic System for fires of kitchen, hotels, restaurants.)

In addition to the S.A.V. we offer two modules of formal training and practical:

  • the extinguisher it is easy
  • evacuation

 

Département S.A.V.

Téléphone fixe :
020 22 620 13/14/15
Postes :
5405 (Responsable SAV)
404 (Technicien SAV)
400 (Incendie)